What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

Excellent care, friendly from the minute you come inside. I would recommend this staff and officials to everyone I know.

Denna Burroughs, on Google

Customer service is very good. Quick appointment turn around. Very personable. Fair prices and two locations making it easier to get seen closer to your home. Overall a great experience, very professional! I highly recommend Timothy Schoenborn & staff!

Herbert Bennett, on Google

Always good to see the folks at US Hearing center. Was welcomed and offered a cup of coffee . Met Joel Zerr , he listened to what i had to say and what problem i was having and got me back up and running . Thank you very much and...

Leroy Baker, on Google

It's always a pleasure to see Nicole's smiling face. She's so sweet and helpful. Love our visits

Robert Stone, on Google

My husband's hearing gets worse every day, so we definitely had to update his hearing aids. The folks at U.S. Hearing Aid Centers were great. They took the time to make sure that their products were working at peak effectiveness.

jane brown, on Google

Schedule Your Free Consultation

Schedule Now